Rob Davies
Carpet Cleaning
Call 5662 4171 or 0418 595 023
CARPET CLEANING
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FAQs
Why Do Carpets Need to Be Cleaned Regularly?
It’s easy to think that the only reason you need your carpet clean is so it looks nice, right? That is certainly one reason to schedule regular carpet cleaning; however, it’s important to remember that carpet cleaning is also an investment in your health.
Carpets, whether in your home or in your office, can quickly collect dirt, bacteria, dust mites and allergens. Though not always visible on the surface, these contaminants can actually pollute the air quality that you breathe every day. Carpets that often appear clean may, in fact, be much dirtier than you think!
Think of your carpet as a type of air filter in your home. When things like dust, dirt, bacteria and dust mites collect on your carpet, in time you will start to breathe in that buildup. Merely using household carpet cleaners to remove dirt and spills is not enough to ensure the air you’re breathing is as clean as possible.
By investing in services like Davies Carpet Cleaning, you can rest assured that our commercial grade, advanced equipment will give your carpets the deepest and most thorough wash possible.
To remove allergy-causing contaminants and dust mites, Davies Carpet Cleaning uses carpet cleaning techniques that use deep-down extraction, yet still follow manufacturers’ recommendations and warranty requirements.
Using a truck-mounted carpet cleaning system, Davies Carpet Cleaning’s professionally trained technicians tailor each treatment to match what is best for your particular carpet. Paying special attention to high traffic areas, we’ll remove ground-in dirt and stains that carpet shampoos simply cannot handle.
With additional carpet cleaning services available, choose from deodorizer and stain-resistant protective coating to keep your carpets looking plush and feeling fresh.
WHAT METHOD DO YOU USE FOR CLEANING?
The method we use for cleaning is hot water extraction, commonly referred to as steam cleaning. Our exclusive hot water extraction method removes the toughest, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.
DO I NEED TO VACUUM BEFORE THE CARPETS ARE STEAM CLEANED?
A light vacuuming in the traffic areas is recommended but not required. If needed, the crew can pre-vacuum the area to be cleaned. Also, the equipment is vacuuming the entire time we are cleaning.
HOW LONG WILL IT TAKE TO CLEAN MY CARPETS?
On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.
DO YOU MOVE FURNITURE?
There is no charge to move furniture. Our team is professionally trained to move your furniture, and return it to its rightful place when cleaning is completed. There are several items we recommend not moving, such as: pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, etc. We do suggest you remove items off of your carpets like plants, lamps and knick knacks.
HOW LONG WILL IT TAKE FOR MY CARPETS TO DRY?
Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
DO YOU GUARANTEE REMOVAL OF ALL SPOTS OR STAINS ON MY CARPET?
We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.
WILL CARPET CLEANING GET RID OF FLEAS IN MY CARPET?
We cannot guarantee that the cleaning will get rid of all the fleas. We usually recommend that the customer kill the adult fleas first by whichever method they prefer, this is something that a professional exterminator might be able to help with. Please keep in mind that the carpet is not the only place fleas will lay eggs, you might consider having your upholstery treated and cleaned as well as any area rugs or pet beds.
HOW DO YOU GUARANTEE CUSTOMER SATISFACTION?
We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are.